Effective Date: July 29, 2026
quench Marketing, LLC (“quench,” “Company,” “we,” “our,” or “us”) operates this Website to provide information about quench, our related brands, our capabilities, work experience, and agency culture. We welcome visitors to the Website.
Your access and use of the Website are governed by this Privacy Policy and our Terms of Use, as well as any applicable laws, statutes, and regulations. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. By accessing or using this Website, you agree to abide by this Privacy Policy and our Terms of Use If you do not agree with these terms, you must stop accessing and using our website.
This Privacy Policy governs quench’s collection and use of information and materials for and on the Website, such as communications between you and the Website, including email, text, chat, and other electronic messages. It does not govern the offline collection and use of information and materials or the information collected by any third party.
Information We Collect
We collect several types of information from and about users of our Website, including:
- Personal information, such as your name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline.
- Information about your internet connection, the equipment you use to access our Website, and usage details.
- Non-personal information that does not directly identify you, such as demographic information and aggregated data.
How We Collect Information
We collect information from and about you directly from you when you provide it to us and automatically as you navigate through the Website.
Information We Collect Directly from You
The information we collect directly from you may include:
- Information that you provide by filling in forms on our Website, including information provided at the time of submitting an inquiry or requesting further services.
- Records and copies of your correspondence, including email addresses, if you contact us.
- Details of transactions you carry out through our Website and of the fulfillment of your requests.
Information We Collect Automatically
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The technologies we use for this automatic data collection may include cookies, web beacons, and other tracking technologies. We may use Google Analytics to help us understand how visitors use our Website. For more information on how Google uses data when you use our Website, please visit https://policies.google.com/technologies/partner-sites.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Information We Disclose
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of quench, our customers, or others.
Choices About How We Use and Disclose Your Personal Information
We strive to provide you with choices regarding the personal information you provide to us. Some third parties may participate in the Network Advertising Initiative (NAI). To learn more about the choices available to you through the NAI, and how to opt out, please visit the NAI’s How to Opt Out page.
How We Retain Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal information.
- The potential risk of harm from unauthorized use or disclosure of your personal information.
- The purposes for which we process your personal information and whether we can achieve those purposes through other means.
- The applicable legal, regulatory, tax, accounting, or other requirements.
Security of Information
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at legal@quenchagency.com.
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